Ratings & Reviews
Resident Reviews
|Recommended: YesMay 2026 review — Love living at NRLV Staff is awesome and super helpful. Anytime I need help, no matter who addresses my need, they are kind and always handles it right the first time. The grounds are and amenities are very well maintained.
response from property -Thank you so much for the kind words! We’re so happy to hear you’ve had such a positive experience at NRLV. Our team truly strives to provide helpful, friendly service and make sure things are taken care of the right way every time, so your feedback means a lot to us. We’re also glad you’re enjoying the grounds and amenities — our staff works hard to keep the community looking its best. Thank you for being a valued resident!
|Recommended: YesBarrows — Only been here two months, but everything has been exceptional. Very pleased with the experience so far.
Thank you for your review! We’re so glad to hear your experience has been exceptional so far. It means a lot to know you’re enjoying your first couple of months here, and we appreciate you taking the time to share your feedback. We’re happy to have you as part of the community and look forward to continuing to provide a great experience!
|Recommended: NoReview — Apartment complex makes portal changes, that has made it incredibly more difficult. The previous payment process was already a confusing site and chose an even worse site. Does not allow for partial payments if payment is split by two people.
Good Afternoon,
Thank you so much for sharing your feedback. We completely understand how frustrating payment portal changes can be, especially when the previous system was already difficult to navigate. We truly appreciate you taking the time to let us know about your experience.
You are still able to make partial payments as long as the rent charges have not yet posted to the ledger. Rent posts on the 27th of each month, and once it has posted, the system no longer allows split partial payments from multiple people/payment methods.
If splitting payments throughout the month would be helpful, we do also offer Flex as an option. Flex pays your rent on the 1st, and you repay them in two installments.
We know transitions like this can be frustrating, and we truly appreciate your patience while everyone adjusts to the new system. We will also be sure to share your feedback regarding the portal experience with our team.
We're happy to help with any questions! Please don't hesitate to reach out to us at 816-767-9999 or shoot us an email anytime to [email protected].
Thank you so much and have a wonderful day!
Your Team at The Residences at New Longview
|Recommended: YesCleaning issues — It has been an ongoing issue. Smells, and overall ground cleanliness is problematic. I hope this gets resolved soon.
Good Afternoon,
Thank you for sharing your feedback with us. We’re really sorry to hear this has been an ongoing frustration for you. We absolutely want our community to feel clean, comfortable, and enjoyable for all residents, and we appreciate you bringing these concerns to our attention.
When you have a chance, would you mind sharing a little more information about the specific smells and cleanliness issues you’ve been experiencing, including where and when they tend to happen? We definitely want to look into this further and make sure any current issues are addressed as quickly as possible.
Thank you again for your feedback and for helping us improve the community experience.
Please don't hesitate to give us a call at 816-767-9999 or feel free to shoot us an email at [email protected]
Thank you,
Your Team at The Residences at New Longview
|Recommended: YesK Browning — Very pleasant environment and exceptional staff
Thank you so much for your kind words! We're thrilled to hear you enjoyed the environment and had a great experience with our team. We truly appreciate your feedback and look forward to welcoming you back again soon!
Frequently Asked Questions
The Residences At New Longview apartments have an overall rating of 4 out of 5 stars, based on 5 resident reviews.
According to the reviews shown, 80.0% of residents recommend The Residences At New Longview apartments.
Residents rate the staff at The Residences At New Longview apartments at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 5 out of 5.